Secure Payment Policy

At Voggli.com, the security of your payment information is our highest priority. We are committed to ensuring a safe and secure shopping experience for all our customers.

Payment Security Measures

1. Secure Payment Gateways
   All payments made on our platform are processed through trusted and industry-leading payment gateways that comply with global security standards (PCI DSS compliance).

2. Data Encryption

   • We use advanced SSL (Secure Socket Layer) encryption to protect all sensitive data transmitted during your transactions.
   • Your credit/debit card details are encrypted and never stored on our servers.

3. Fraud Detection & Prevention

   • Our systems are equipped with AI-powered fraud detection to identify and block suspicious activities.
   • Additional verification steps may be implemented for certain transactions to prevent unauthorized access.

4. Multiple Secure Payment Options

   • We accept payments through secure methods, including major credit/debit cards, PayPal, digital wallets, and bank transfers.
   • Your payment details are only used for the transaction and are never shared with third parties.

Customer Responsibility

1. Account Protection

   • Keep your login credentials confidential. Avoid sharing your account information with others.
   • Use a strong password and change it periodically.

2. Beware of Phishing Attempts

   • Voggli.com will never ask for your payment information via email or phone.
   • Report suspicious emails or calls to our customer service immediately.

3. Check for Security Indicators

   • Before entering payment details, ensure the website URL begins with "https://" and there’s a padlock symbol in the address bar.

Dispute Resolution & Refund Policy

In the unlikely event of unauthorized transactions or payment disputes:

1. Contact our customer service team immediately at contact@voggli.com or +971-56-1101849.
2. We will investigate the issue thoroughly and work with the payment provider to resolve it promptly.
3. Refunds for eligible claims will be processed as per our Refund Policy.

Changes to this Policy

We may update our Secure Payment Policy from time to time to reflect changes in security protocols or legal requirements. Please review this policy periodically to stay informed about how we protect your payments.

For questions or concerns, contact us at:

• Email: contact@voggli.com
• Phone: +971-56-1101849

Your trust is important to us. Shop confidently, knowing that your payments are safe with Voggli.com!